Lost your Dubai driving license? Here’s what you should do

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  • Losing your UAE driver’s license is no fun, but the procedure to replace it is relatively straightforward.
  • It is essential to follow the RTA licensing office’s simple steps for a hassle-free replacement experience.
  • All you need to worry about: ensuring you have all the required documents at hand and that your traffic fines (if any) are paid.

Your Dubai driving license is a valuable card to hold all times. However, you needn’t be in distress over losing it. A common misconception among residents of Dubai is that trouble will rear its ugly head as soon as they report a loss of driving license.
That is not the case, as obtaining a replacement driving license is relatively easy and hassle-free if you follow the procedures by the book. And the good news is, in most cases, you don’t need to register the lost license with the police.

woman driving in Dubai

What if I lost my driver’s license and I need to drive to work ASAP?

All you need to do as a first step is go to any RTA branch (Road & Transport Authority) and apply for a replacement. This service is also available online through RTA’s website or the RTA app. But whatever you do, avoid driving around without a new original driver’s license (even a copy won’t do), as this may get you fined when caught.

And always remember, as a UAE resident, there is no way you can drive on your International Driving Permit.

Documents required:
  • Passport copy
  • Residency visa copy
  • Emirates ID copy (front and back)
  • Copy of the lost/damaged driving license (if applicable)
  • Two passport size photos (size 2×3) – if you want your photo updated

It would be best to carry the originals with you too (they may or may not ask to see them).

Things to look out for:

You will need to settle any traffic fines at this point, before proceeding with a replacement driving license:

  • If your original license is more than five years old, you may be required to take a new eye test available at any RTA-approved optician in Dubai (AED 50 – 100).
  • The total cost is AED 120 (AED 10 for knowledge fees and AED 110 for replacing a lost or damaged driver’s license fees).
  • These service fees can be paid using various payment methods, credit card or direct debit from one of the following banks: Abu Dhabi Islamic Bank, Dubai Islamic Bank, Dubai Commercial Bank and Union National Bank.
  • It usually takes less than an hour to reissue a license (approx. 30 minutes).
  • Once the documents are handed over, and the services are paid for at the licensing counter, get the receipt and wait for your name to be called.
  • You can apply for this service online and have your license card collected from one of the RTA collection desks to handover the damaged license or the lost certificate.

Service terms and conditions

All information provided by a customer must be true and correct. Any untruthful or fraudulent information may be prosecutable under the governing laws of the UAE:

  • Legal action is taken for any misuse of a credit card
  • The fees are not refunded after payment confirmation

If you choose the traditional offline services (because perhaps, you aren’t digitally savvy and that’s okay!), you can go to any of the following RTA branches:

Umm Al Ramool, Rashidiya
Working time: 8 A.M. to 2 P.M.
Tel: 04 8009090

Al Towar Center, Al Twar
Working time: 8 A.M. to 2 P.M.
Tel: 04 8009090

Deira Licensing
Working time: 8 A.M. to 2 P.M.
Tel: 04 8009090

Manara Center, Sheikh Zayed Road
Working time: 8 A.M. to 2.30 P.M.
Tel: 04 8009090

Al Barsha, Sheikh Zayed Road
Working time: 8 A.M. to 2 P.M.
Tel: 04 8009090

Finally, replacing a driver’s license is made simple. We wish you a smooth replacement procedure and happy driving.


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Aqeed is on a mission to help you become better at everything related to insurance. The articles are meant to enrich your knowledge about insurance so that you make the right choices. From the decisions you make to the options you take, you are In Sure Hands.

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